Solutions · For your customers
Every customer gets an answer, even at 1am
Give Avna your documents and order records. It answers from them, checks who's asking before sharing an order, and hands the rest to a person with a reference number.
- One script tag on your site
- No card
You're talking to Corner Store's automated assistant. Ask for a person any time.
Answers are built from Corner Store's own documents · Powered by Avna
Your team sees every conversation in one Inbox
Conversations handed to a person and unanswered questions land in one Inbox, with what Avna verified and which record it read. Answer once, and every assistant learns it.
where is my order 1234?
Before I check: last 4 digits of the phone on the order?
8891
✓ Verified. Shipped Tuesday with the courier, last scan 2 hours ago in Leeds. Arrives tomorrow.
record expires on the clock this workspace set · never used for training
Can the courier leave it with a neighbour if I'm out?
I don't have that information yet, but I can pass you to a person.
Sent to the team. Your reference is 4HX9. Quote it if you follow up.
Order data is encrypted, verified before disclosure, and expires on a clock you set.
Can the courier leave it with a neighbour if I'm out?
Yes. If nobody is home, the courier leaves the parcel with a neighbour and texts you which one. If you'd rather they didn't, write “no neighbour” in the delivery note when you order.
built fromDelivery options
Approving stores it as a company source every agent can use, and sends the answer to the 3 people waiting. Anyone who left no way to reach them gets it the next time they ask.
One script tag and a plan
- Embed
One script tag on your site, with your assistant's id. No site to put it on? Share the hosted page instead.
<script src="https://avna.cloud/widget/agent-widget.js" data-agent-id="YOUR-AGENT-ID"></script>
- Hand to a person
The customer gets a reference and a reply window. Your team is told in the app; the reply reaches the customer by email or phone if they left one.
- Testing
Saved test questions re-run whenever the assistant's knowledge or model changes.
- Languages
English and Persian. Avna replies in the language the customer writes in.
- Reporting
Answers over 30 days, the share handled without a person, and the questions still unanswered.
- Data
Records are encrypted, expire on a clock you set, and are never used for training.
- Cost
A whole conversation counts as one customer answer in your plan, not one per reply. There is no per-seat charge for reading the Inbox.
Pricing
Your documents answer the easy questions and your team takes the hard ones
- One script tag on your site
- English and Persian, whichever the customer writes
- A person takes over with a reference number
- No card